Design thinking is a deeply human process that taps into abilities we all have but get overlooked by more conventional problem-solving practices. It relies on our ability to be intuitive, to recognize patterns, to construct ideas that are emotionally meaningful as well as functional, and to express ourselves through means beyond words or symbols. Nobody wants to run an organization on feeling, intuition, and inspiration, but an over-reliance on the rational and the analytical can be just as risky. Design thinking provides an integrated third way.
Date: January 22, 2015
Location: DCSIL www.dcsil.ca
WELCOME (6:00 - 6:25pm)
- Introduce yourselves!
- Find participants with different skills and form groups
LET'S THINK TOGETHER (6:25pm - 6:45pm)
- What is Design Thinking? Why are we here?
INTRO TO DESIGN THINKING (6:45pm- 7:15pm)
- Use case scenario example : IBM dashDB
IBM dashDB is a new data warehousing solution on the cloud which allows the user to visualize their data and perform data analysis through built-in analytics, R predictive modeling and other BI and ETL tools.
- Description of the Design Thinking steps
HANDS-ON WORK IN GROUPS (7:15pm - 8:30pm)
Discussion: who do you think would benefit from using dashDB?
· Brainstorm: what does this user want to achieve with this app? how can we make their experience great?
· A step by step walk through to create personas, use cases and empathy maps to help empathize with users and design apps to better suit their needs
Helen is a Lecturer at the University of Toronto, in the Department of Computer Science, where she teaches lean startup methodologies, design thinking and business innovation. She is on the UofT/IBM Watson teaching team.
Helen is the Director and Co-Founder of the technology conference, GLOBAL SMARTWEEK, an Internet of Things and Machine Intelligence conference based in Toronto with Global partnered events.
Anna is a user experience designer, applying principles of design thinking daily to improve healthcare apps. Feel free to reach out at @annakopster
Maria is a software engineer working for IBM Canada Ltd. She is currently working on IBM dashDB, a role that required direct learning and application of all the principles of Design Thinking upon a real software product, within a fast pace environment based on continuous delivery and Agile development